For expatriates in the private sector, the end of service gratuity is now paid through the Social Insurance Organization (SIO), not handed over by the employer at the end. Your employer pays a monthly contribution for it: 4.2% of your monthly wage for each of your first three years and 8.4% after that.
How much: 15 days' pay for each of your first three years, then one month's pay for each year after that. Pay here means your last basic salary plus the social allowance if you get one; housing, transport and other allowances are not counted. It is paid as one lump sum, never in instalments.
How to claim: apply on the SIO website as soon as your job ends, signed in with an Advanced level eKey, and attach a copy of your bank account details. Check first that your bank account is registered on the SIO website. SIO says the money is paid within 5 working days of the application, and there is no charge for applying.
Moving to a new company does not cost you the years you already worked: you are still entitled to the gratuity for the time at your previous employer.
If your employer refuses to pay, SIO directs you to the LMRA's Expatriate Protection Centre in North Seha.
Steps
- Make sure your bank account details are registered with SIO on its website.
- When your employment ends, sign in to the SIO website with an Advanced level eKey.
- Submit the end of service gratuity application with a copy of your bank account details.
- Wait for payment, which SIO says is made within 5 working days.